Returns or exchanges are permitted only in cases of product defects, damage incurred during transit, or discrepancies with the original order. **Returns or exchanges based solely on personal preference or incorrect size selection are not accepted.**
Please contact us within **14 days** of receiving your order, and provide photographs along with proof of purchase for verification.
Requirements for Returns and Exchanges
Returned items must be unworn, unwashed, and free of stains or damage, with all original tags and packaging intact. We reserve the right to decline any return or exchange if the item has been used, damaged, or is missing components.
Shipping Costs and Taxes
- If the issue is due to our error (e.g., product defect or incorrect shipment), we will cover the return shipping costs; any applicable taxes will be handled on a case-by-case basis.
- If a return or exchange is requested by the customer (and approved by us), the customer is responsible for all shipping costs (both ways), customs duties, and any other related charges.
Refunds
Once your return or exchange request has been approved, you may choose to receive a replacement item or a refund. Refunds will be issued via the original payment method; the processing time will depend on the specific payment provider.
Additional Information
We reserve the final right to review and approve all return and exchange requests. These terms may be updated from time to time, with new versions taking effect upon publication on our website.
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